Location: Chile
Date: August 2024
A coffee shop in Chile faced serious issues with its coffee machines caused by limescale. Hard water led to frequent breakdowns and required monthly service calls. This disrupted operations and worsened the customer experience.
In August 2024, a KalyxX Active system was installed to prevent limescale deposits without removing beneficial minerals.

Result:
KalyxX Active is now gradually being introduced in other coffee shops in Chile as a smart alternative to reverse osmosis.